New Horizon Behavioral Health
(860) 838-8799 Book Now
New patients welcome No referral needed

Contact us and request an appointment

One form for both. Tell us how to reach you and what you are looking for, and the office will call you back to schedule.

(860) 838-8799Call the office directly info@newhorizonbehavioralhealth.comEmail for non-urgent questions 10 Princeton St, Ste NWest Hartford, CT 06110 By appointment, Mon–FriSee the office details below
Request an appointment

Start here

Five required fields. Nothing clinical, nothing you would not tell a receptionist over the phone.

Please add a name we can use.
A reachable phone number, please.
That email address does not look right.
Pick the closest option.
Have you been seen here before?
Scheduling details only. Please do not include symptoms, diagnoses, medications, or other medical information in this form.
Or call (860) 838-8799

What you send here is used only to contact you about care at New Horizon Behavioral Health. It is never sold or used for advertising. A web form is not a secure channel for medical information, which is why we ask you to leave clinical detail out of it and save it for your appointment. Whenever we need to discuss your care, we call you rather than reply in writing.

If this is an emergency, do not use this form

Requests here are read during office hours only. If you are in crisis or worried about your safety right now, call or text 988 to reach the Suicide & Crisis Lifeline, available 24 hours a day, or call 911 if there is immediate danger. Connecticut residents can also call 211 for crisis and mobile crisis services.

What happens
after you send it

No portal to set up, no forms to print. Three steps, and a person on the other end of each one.

Step 01

The office calls you

We confirm what you are looking for, answer questions about how the practice works, and check whether an evaluation is the right starting point.

Step 02

We check your benefits

Before anything is scheduled we verify your coverage and, where a service needs prior authorization, we file it. You get the cost in writing first.

Step 03

You are scheduled

You get a time, the address, and what to bring. If a service turns out not to be a fit, we say so and point you somewhere that is.

The office

10 Princeton St
Ste N

Address10 Princeton St, Ste N, West Hartford, CT 06110
HoursBy appointment, Monday through Friday

Ste N is on the north side of the building.

Request an appointment

For referring
providers

We accept referrals from psychiatrists, APRNs, primary care, therapists, and hospital discharge planners across Connecticut, and we report back to you.

Send with the referral

  • Patient name, date of birth, and a working phone number
  • Current diagnosis and the reason for referral
  • Medication history, including antidepressant trials with dose and duration, which is what a Spravato® prior authorization turns on
  • Insurance information, front and back of the card if you have it
  • Any relevant medical history, particularly blood pressure and cardiovascular issues

How to reach us

Use the form on this page and select "I am a referring provider", or contact the office directly.

Secure fax(860) 838-8799

Please send clinical records through fax or another secure channel, not through the web form.

Before you
send it

Four things people ask the office most often when they call to book.

How soon will I hear back?

The office answers requests in the order they arrive and aims to reach you by phone. If you have not heard back within one business day, call so your request does not sit unanswered.

Do I need a referral to book?

No. You can request an appointment yourself. Some insurance plans require a referral for coverage, which is worth checking with your plan before the first visit.

What should I bring to the first appointment?

A photo ID, your insurance card, a list of the medications you take now, and the names of any antidepressants or other psychiatric medications you have tried before, with roughly how long you took them.

Can I request a specific clinician?

Yes. Put the name in the message field and the office will tell you what their availability looks like.

Ready when you are

Send the request and the office takes it from there. If you would rather talk to a person first, call.

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